Salesforce vs Hubspot Review: The Best CRM Software in 2022

Salesforce and Hubspot are the two best CRM Software options and both provide essential CRM functionalities such as lead management, sales forecasting, email marketing, end contact management, etc.

 

Many people are facing dilemmas about selecting CRM software. According to us, the option should be between Salesforce and Hubspot. In this guide, we will be helping you out in choosing the best CRM software. 

 

Salesforce vs Hubspot- Comparison of Pros And Cons

 

1. Salesforce Software Overview

 

Salesforce is a top CRM software that contains a lead management tool, collaborative forecasting, and sales engagement automation facilities. The collaboration tools help to manage complex sales opportunities. It can track the impact of marketing campaigns in terms of lead capture.

 

Pros:

 

  • It is a complete CRM system and it is a highly customizable platform.
  • It has a strong market share in CRM.
  • It contains excellent reporting capabilities as well.
  • It also contains top lead management facilities as well as sales forecasting features.
  • It provides 1000 plus integrations.
  • It offers a loyalty management feature.

 

Cons: 

 

  • It is more expensive software than other CRM software.
  • It does not have a good customer support system.
  • It contains a non-intuitive interface.

 

Pricing:

 

  • Essential plan ($25 per user/month): This is a basic plan and it includes lead, account, and lead management functions. It also provides email integration with Gmail and outlook.
  • Professional ($75per user/month): This plan includes pipeline and forecasting management as well as unlimited custom applications. Through it, you can track quotes and orders.
  • Enterprise ($150 per user/month): It contains many of the features such as lower tie plans, advance reporting, plus sales team collaboration, opportunity scoring, etc.
  • Unlimited ($300 per user/ month): Salesforce unlimited plan includes all the features of lower tier plans. In addition, it provides 24x7 customer support, advanced sales management, insight tools, pipeline inspection, and predictive forecasting as well.

 

2. HubSpot Overview

 

HubSpot is a user-friendly top CRM software and it offers a free limited offer plan as well. It provides an Automated CRM database, list segmentation, email analytics, A/B testing, social media integration, and management, and paid ad tracking as well.

 

Pros: 

 

  • It offers a free CRM plan.
  • It provides an all-one CRM solution.
  • It contains excellent segmentation features as well.
  • Hubspot academy provides free training to its users.
  • It also provides 500+ integrations.

 

Cons: 

 

  • Its higher tier plans are expensive.
  • It contains fewer configuration options.
  • Its free version contains only limited or basic CRM features.

 

Pricing: 

 

  • Free ($0 per user/ month): The free plan contains limited functionalities as compared to paid plans. It provides 10 reports per dashboard as well as 5 branded templates. This plan provides only 200 email notifications per month.
  • Starter CRM suite ($45 per month limited to two users): It charges $45 per month and is limited to two users. Thereafter, It will charge $23 per month for an additional user. It includes marketing Hub Starter, CMS Heb Starter, Operation Hub Starter as well as Services Hub Starter.
  • Sales Hub Professional ($450 per month limited to five users): HubSpot charges $450 for this plan and this plan is limited to five users. If you want to increase the number of managers, then it will charge $90 per month for an additional user. This plan offers all the functions of free plans and starter plans. In addition, it provides sales automation and 1:1 video messaging and forecasting facilities as well.
  • Enterprise ($1200 per month limited to 10 users): It is a top CRM plan and it starts at $1200 per month for ten paid users. If you want to increase the number of users, it will charge $120 per month for every new user. In addition, it will charge $3000 as a one-time Enterprise Onboarding fee. It offers all low-tier features with playbooks, conversation, intelligence, advanced permissions, and predictive lead scoring as well.

 

The Complete Review Salesforce vs HubSpot In Tabular Form: 

 

   

HubSpot 

 

Salesforce

Starting Price 

$0

$25 per month, per user

Free Trial

  1. Days

30-days

Ease of Use

Easy

Difficult to user 

Contact Management

Yes 

Yes 

Lead Management

Yes 

Yes 

Email Marketing

Yes 

Yes 

Sales Forecasting

Yes 

Yes 

Built-in Automation

Yes 

Yes 

Reporting 

Yes 

Yes 

E-commerce Integrations

Yes 

Yes 

customization

Good 

Excellent 

Analytics 

Good

Excellent 

Customer support

Email, Phone, Online Chat, HubSpot Community, HubSpot Academy, and The Online Knowledge Base

Phone, Online Messaging, Chat, Research Center and Community Forum


 

Conclusion

 

The key points of “Salesforce vs Hubspot review” are given below:

 

  • The starting price of salesforce started from $25 per month per user. On the other hand, Hubspot’s subscription plans start at $0.
  • Salesforce offers a 30-day trial period, but Hubspot provides a trial period of 14 days.
  • Both the CRM software contains almost all the essential CRM functions such as sales forecasting, contact, lead management, etc.
  • Salesforce is popular for its customization, analytics, and advanced features.
  • HubSpot provides lots of user-friendliness and low-cost plans as well.

 

In the above tutorial, I have pointed out a comprehensive “Salesforce vs Hubspots review” you should read it.